Refund Policy
Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
At SERPranky LTD, we prioritize client satisfaction and strive to deliver high-quality services. However, we understand that unforeseen issues may arise. To ensure a fair and transparent experience, we have outlined our refund policy below.
Money-Back Guarantee
If we are unable to deliver the service as described on our services page, you are entitled to a full refund. In such cases, we may offer to redo the order, but you always have the option to request a full refund instead.
Refunds During the Service Process
Once an order is placed, we allocate resources to our team, including writers and SEO specialists. If you decide to cancel during the link-building or review process, we can offer a 50% refund. You will still receive partial service delivery and can request revisions.
Refund Processing Time
Refund requests are reviewed within 24 hours. The processing timeline depends on your payment method:
- Credit Card Refunds: Processed within 5–10 business days.
- PayPal Refunds: If paid via PayPal balance, the refund is instant. If paid via a bank or card, it may take up to 5 business days (or longer, depending on your bank).
- Refunds are issued to the original payment method (PayPal, bank account, or card used at checkout). Refunds cannot be sent to a different account.
How to Request a Refund
To request a refund, you can:
- Start a live chat : https://t.me/serpranky
- Email us at : sales@serpranky.com
For any questions regarding this policy or to initiate a refund request, please reach out to our support team at